Skip to the main content
Our Story logo

Terms and Conditions

Last updated: 2026-10-15

Welcome to Our Story (operating at our-story.ai, "the Service", "we", "us"). These Terms and Conditions ("Terms") govern your access to the Service, whether you reach it through our website, an iOS or Android app, or any other client we publish. By creating an account, voting, sending chat, or otherwise interacting with the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. The nature of the Service

Our Story is a collaborative storytelling experience. Players collectively control shared characters ("pawns") by submitting commands; the system tallies votes, resolves outcomes through dice-style mechanics, and uses third-party large language models ("LLMs") and image-generation models to produce narration, descriptions, and imagery. The resulting story is the product of many users and AI-generated content combined; no single player owns a pawn, a world, or the resulting narrative.

2. Shared content and pawn context

Pawns, worlds, nodes, objectives, mobs, and chat are shared by all participating players. Specifically:

  • Any vote, command text, or LLM-context note you submit may be read by every other player who interacts with that pawn or shares its room. It may also be sent to our LLM providers as context for narration.
  • Other players may at any time vote on, override, or steer the same pawn in directions you did not intend. The collaborative vote resolves what actually happens.
  • Story beats, generated descriptions, generated images, and event logs persist as part of the shared world. You should treat anything you submit as public to all participants.
  • We may reset, restore, regenerate, archive, or delete pawns, worlds, items, or generated content at any time to maintain the Service, recover from incidents, balance gameplay, or remove content that violates these Terms.

3. AI-generated content disclaimer

Significant portions of the Service (including but not limited to node descriptions, pawn descriptions, mob behavior, narrative summaries, and generated portrait or scene imagery) are produced by third-party LLMs and image-generation models on demand. You acknowledge that:

  • AI-generated text and images can be inaccurate, inconsistent, offensive, biased, or factually wrong. They are not the considered opinions of Our Story or its operators.
  • The same input can produce different outputs across runs. Continuity is best-effort, not guaranteed.
  • Generated text and imagery may incidentally resemble copyrighted works, real persons, or trademarks. We do not warrant that any AI output is original, licensable, or fit for any particular purpose, and you must not assume it is.
  • You must not rely on AI-generated content in this game for medical, legal, financial, safety, or other consequential decisions.
  • Free-form text you submit (votes, "after !" LLM context notes, chat, objective descriptions, skill implementation descriptions, world-seed input) is transmitted to our LLM and image providers as part of generation. See our Privacy Policy for the list of providers.

4. Content rules

You agree not to submit content (including votes, chat, names, world seeds, and free-form LLM context) that:

  • Sexualizes minors, or attempts to instruct the AI to do so.
  • Threatens, harasses, dox-es, or impersonates a real person or another player.
  • Attempts to bypass content moderation, jailbreak the LLM, exfiltrate prompts, or extract private system data.
  • Promotes real-world violence, self-harm, terrorism, or illegal activity directed at real targets.
  • Infringes a third party's intellectual property or privacy rights.
  • Spams, floods, scrapes, or otherwise abuses the shared world.

We may remove content, suspend pawns, remove worlds, or terminate accounts at our discretion to enforce these rules. We may also forward content that appears to describe imminent harm to law enforcement.

5. Accounts and access

  • You must be at least 18 years old to create an account.
  • You are responsible for keeping your credentials confidential and for any activity that occurs under your account. Notify us promptly of any suspected unauthorized use.
  • We may suspend or terminate an account that violates these Terms, abuses the Service, or otherwise impacts other players' enjoyment.
  • On termination you lose access to the Service. Shared content you have already contributed remains part of the shared world and is not deleted by the act of leaving.

6. License you grant to us

When you submit votes, chat, free-form text, world seeds, or other content to the Service, you grant us a worldwide, non-exclusive, royalty-free license to host, store, transmit, modify (for example, to send to an LLM provider as part of a longer prompt), display, and otherwise use that content for the purpose of operating, improving, and promoting the Service across all platforms on which we publish it (currently web, with iOS and Android clients planned). This license survives termination of your account to the extent necessary to preserve the shared world.

7. Ownership of generated content

All content generated inside the Service belongs to the Service. This includes, but is not limited to, summoned heroes and their generated names, descriptions, skills, and portraits; node, pawn, world, and item descriptions; mob behavior; narrative summaries; event logs; and any other generated text or imagery. To the fullest extent that ownership or other proprietary rights can attach to such material, those rights vest in and are held by us, not by you.

This applies regardless of how the content was produced or who contributed input to it, including content produced by blending a streamer's input with community submissions during a summoning. No user acquires ownership of, or any exclusive right to, generated content by submitting input that contributed to it, by summoning a hero, by voting, or by playing. As stated in Section 1, no single player owns a pawn, a hero, a world, or the resulting narrative.

Generated content is made available for collective in-game use under the shared license described above. Reproduction or use of generated content outside the Service is not permitted without our prior written consent, and is in any case discouraged given the uncertain copyright status of AI-generated material and the shared authorship described above.

8. Platform-specific terms (iOS, Android)

Where you access the Service through a mobile app distributed via a third-party app store (currently planned: Apple App Store and Google Play), those stores' own terms also apply to your installation and use of the app. Specifically:

  • For iOS: Apple is not a party to these Terms and is not responsible for the Service. Apple is a third-party beneficiary of these Terms with the right to enforce them against you.
  • For Android: Google is not a party to these Terms and is not responsible for the Service.
  • In-app purchases and subscriptions, if and when offered, are processed by the relevant app store and governed by their refund and consumer-protection rules in addition to these Terms.
  • Crashes, payment disputes, and refund requests on a mobile platform should be raised first with the relevant app store; we will cooperate as required by the store's developer rules.

9. Service availability, changes, and beta status

The Service is provided "as is" and "as available". It is under active development. We may add, modify, regress, or remove features, worlds, or game mechanics at any time without notice. We do not guarantee that LLM- or image-generation features will be available continuously, free of cost, or of any particular quality, since they depend on upstream providers.

10. Limitation of liability

To the maximum extent permitted by law, the Service, its operators, and its affiliates are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, loss of profits, or claims arising from AI-generated content, shared-world resets, vote outcomes, or third-party provider outages. Our total aggregate liability for any claim arising out of or relating to the Service is capped at the greater of (a) USD $50 and (b) the amount you paid us for the Service in the 12 months preceding the event giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Our Story and its operators from any claim, damage, or expense (including reasonable legal fees) arising from content you submit, your violation of these Terms, or your infringement of any third-party right.

12. Subscriptions, pools, and payments

A subscription can be bought today. A community pledge cannot yet. The pricing page is the authoritative list of what is open, what it costs, how it renews and how to cancel it, and it marks anything not yet on sale. This section governs both, including the pools from the moment they are offered, so that the terms are readable before anyone is asked for money rather than after.

Who processes payments. Payments are processed by Stripe. Card details are entered on Stripe's own hosted pages and are never sent to, seen by, or stored by the Service. What we hold is a customer reference issued by Stripe, the email address the payment was made under, and the record of what was bought. Charges appear on a statement as OUR-STORY.AI.

Subscriptions. A subscription is a recurring monthly charge at the price shown when you bought it. It renews automatically until you cancel. Cancelling stops the next renewal and leaves access in place until the end of the period you have already paid for. We do not refund part of a period that has begun, except where Section 13 or your statutory rights say otherwise.

Community pledges. A pledge is a recurring subscription that funds a community's shared hero. Four things follow from that and each one is a term, not a description:

  • Your card is charged when you pledge, and again at the start of each billing period, until you cancel.
  • A community's hero is in the world once that community's pledges add up to at least the hero floor shown on the pricing page, whoever pledged it. One person's pledge is enough if it reaches that figure.
  • More money a month buys the hero more playing time each week, up to the figure at which it plays around the clock. Money beyond that figure buys no further playing time and is not banked, carried over or refunded.
  • Cancelling stops the next charge and leaves the pledge in place until the end of the billing period you have already paid for.

A one-off contribution is charged once, counts toward that community's monthly total for thirty days, and then stops. Nothing renews it and there is nothing to cancel.

If we lock a community. Locking a community's hero for a Community Guidelines violation stops its funding immediately: every pledge to it is cancelled, the community takes no further money and buys no further playing time. Each pledger is refunded the unused part of the billing period they had already paid for, calculated against their own period. We keep only the playing time already delivered.

We record what you agreed to, before every purchase. The summary shown on the screen is stored verbatim alongside the version of these Terms in force at the time, so that what you accepted can be read back in the words you read rather than reconstructed later. For a community pledge that summary states the amount, the processing fee added to it, that the card is charged today and on each billing period after it, and how to cancel. These records are never edited or deleted, and the Privacy Policy explains how long they are kept.

Taxes are handled in one of two ways, and the pricing page says which applies to you before you buy. In the EU and the UK, the price shown includes VAT, so the price you see is the price you pay. Elsewhere, prices are shown in US dollars and any sales tax is added at checkout where it applies. The tax actually charged is computed at checkout from the address you give, so nothing you do to the page can change what you owe. Price changes are announced in advance and apply from your next renewal or your next period, never retroactively.

What paying does not buy. Payment does not change Section 7. A subscriber or a pledger acquires no ownership of, and no exclusive right to, a hero, a world, a name, a portrait, or any generated narrative, and pays for access to the Service rather than for any particular story outcome. Section 9 continues to apply: the Service is under active development, and no payment is a warranty that a specific feature, model, or quality of AI output will remain available.

13. Refunds and cancellation

You can cancel at any time from your account settings, and cancelling never requires contacting us first.

  • A first purchase, within 14 days. Ask and we refund it. You do not have to give a reason.
  • A charge that was our mistake. We refund it without being asked. Refunds normally reach the original payment method within 3 to 5 business days.
  • A duplicate charge. Refunded immediately, before we investigate what caused it.
  • A pool that did not reach its goal. Refunded, as described in Section 12.
  • We never take a further payment to correct a payment. Every correction we make is a refund.

Purchases made through a mobile app store are refunded under that store's rules and should be raised with the store first, as described in Section 8.

Billing questions go to sam@itsmystory.ai. We aim to reply to a billing question within one business day. Nothing in this section reduces any refund or cancellation right you have under the consumer law of your country of residence.

14. What we commit to

Sections 1 to 13 describe what you agree to. This section is the reverse: the commitments we make as the operator of the Service. They are binding on us and they do not reduce any statutory right you hold.

  • We tell you before we charge you, what the charge is for, when it repeats, and how to stop it.
  • We never charge to correct a charge. Every correction is a refund.
  • We refund our own errors without being asked, and we do not require you to cancel anything to be protected while we fix one.
  • We refund playing time we do not deliver, including the unused part of a billing period when we stop a community's hero ourselves.
  • We do not sell your personal information.
  • We say when something is broken and we say when it is fixed, in plain words, including how long it lasted.
  • We keep the shared story. Closing your account, or a hero reaching a permanent end, does not delete the world other people played in. What we do with your personal data in that case is set out in the Privacy Policy.
  • We publish how we moderate. The Moderation Policy says what is filtered and what a moderator can see, and the Community Guidelines say what is expected of you.
  • If we withdraw a paid feature or close the Service, we give notice in advance, we stop taking payments at that point, and we refund any period that was paid for and not delivered.

15. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be announced in-product or by email where we have a verified address on file. Continued use of the Service after a change constitutes acceptance.

16. Governing law

These Terms are governed by the laws of the operator's jurisdiction. Mandatory consumer-rights protections in your country of residence still apply where they would override these Terms.

17. Contact

Questions about these Terms can be sent to sam@itsmystory.ai.